Tangerine Suffers Data Breach, 230,000 Customers Affected

Today's news brings us to the Australian telecommunications provider Tangerine, which has recently suffered a data breach impacting approximately 230,000 individuals. The breach occurred on Sunday, February 18, 2024, but was only discovered by Tangerine management on Tuesday, February 20, 2024.

The company promptly notified the Australian Cyber Security Centre and the Office of the Australian Information Commissioner about the incident. Fortunately, Tangerine reassured the public that no financial information was compromised. This includes credit or debit card numbers and banking details, as the company does not store this type of information.

However, the exposed data included full names, dates of birth, mobile numbers, email addresses, postal addresses, and Tangerine account numbers. Tangerine has initiated an ongoing investigation into the breach, led by cyber specialists hired for the task. The specialists determined that the attackers had gained access to an unsecured legacy database.

The company has already taken several preventative measures to mitigate further risks. These include revoking network and systems access for the compromised credentials and changing all other team usernames and passwords. Additionally, access to the affected legacy database has been closed.

On Wednesday, February 21, 2024, Tangerine notified the impacted individuals via email. The company emphasized that customer accounts were not affected, as they are protected with multi-factor authentication (MFA).

This news is a reminder of the importance of safeguarding personal data and maintaining robust security measures to mitigate the risk of data breaches.

Copy quote: "We have taken precautionary steps to fully revoke network and systems access for the individual user' credentials and we have also changed all other team usernames and passwords. Access to the affected legacy database has also been closed."

End of quote.

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